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Tip: Respond vs. React to Questions


Embrace the habit of responding vs. reacting when asked a question.


The former is an act of volition – a deliberate choice of action, while the latter is usually a conditioned response or an act of impulse.


Do this by making it a default habit to intentionally pause when asked a challenging or difficult question.


The benefit is that this reduces the chances of miscommunication based on insufficient information, first conclusion bias, or initial misunderstanding.


To further enhance this communication strategy, make it another default to follow the pause with a question such as “tell me more” or “can you expand on that?"

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