John Godoy

Discover how a simple habit—looking up instead of down—helps you notice opportunities, build relationships, and increase influence at work and in everyday life.

Learn nine real-world tactics that professionals use to run productive, focused, and time-effective meetings. These practical insights come directly from the field - not theory - so you can apply them immediately.

Workplace conflict often arises as a result of communication failures that stem from poor listening by one or more parties involved in a conversation. As you can't control whether the other party chooses to listen or not, if you want to reduce the chances of conflict, then it falls to you to intentionally listen better. Take the advice of Sheila Heen, Harvard Law School professor of conflict and negotiation, when she says: "When you are having difficulty communicating, that is when you need...