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Get the first impression right - it's extremely hard to undo
The brain is a prediction machine - and your first impression is the data it uses to forecast every interaction that follows. Here's how to shape it.
23 hours ago2 min read


Talk to AI the opposite way you talk to people
Humans need brevity, and clarity in communication - GenAI tools like ChatGPT rewards the opposite. This means to optimize your use of GenAI - make it a practice to communicate with it in a manner that is the opposite as you would a fellow human. When a person first starts using GenAI, out of habit, they tend to communicate to it in a similar fashion as they would with another human being - short and simple. While GenAI has an incredible ability to infer and create great outp
4 days ago2 min read


What do we do when we no longer trust each others writing
What professionals must do to stand out and thrive is to develop a new competitive advantage that will be harder for AI to replace for the foreseeable future - the ability to effectively communicate and express your ideas live and in-person
Jun 162 min read


The Email Method That Pairs Your Judgment With A.I.
Take a quick scan of your Inbox right now. How many of the mountain of messages are clarifying questions and vague responses? All endless rallies in countless games of email ping-pong. The constant back and forth is costing you time, focus, and mental capacity! The solution is not asking your AI tool to "make this email better". It is to stop the games from happening in the first place I use a 3-layer practice I call BOOKEND DRAFTING. 1. Your draft 2. AI's draft 3. Your judg
Jun 12 min read


The Hidden Cost of Team Harmony
Sometimes teams just gel. It just seems that their brains are all coupled at the biological level - you can finish each other's thoughts because the team has trust and is open with each other. This is both a blessing and on occasion... a problem. Visualize a team brainstorming session. The team has gathered to solve a business issue that has plagued the company for weeks. Ideas come at a rapid pace, and things move so smoothly that you come up with a consensus of action withi
May 262 min read


The 25% Rule for Online Meetings That Work
If your online team meetings lack engagement, a good agenda, and a great facilitator may not solve the problem. You may be trying to put duct tape on something that is inherently broken. Online meetings offer significant convenience, but they also have many shortcomings. These include screen fatigue from seeing so many people at once, a lack of physical cues when interpreting communication, and, most damaging, an epidemic of multitasking. According to Calendly’s state of the
May 182 min read
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